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Providing SOLUTIONS - before Life Presents the Problems

NEW CLIENTS: Please Click the "Make Appointment" Button Below | Existing Clients: Please Click on Your Agent Name Below.
Opening at 9:00 AM
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Congratulations, Jack Townsend, for receiving the 2022 Marketplace Circle of Champions designation!

By helping at least 20 consumers enroll in Marketplace coverage, Jack earned his place in the 2022 Marketplace Circle of Champions — alongside other top-performing Marketplace agents and brokers i...

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Stronger Together - 2022 Annual Election Period Kickoff event! Our agents are strengthening their knowledge to better serve you!

Need help navigating Medicare? Our agents are happy to help! Our services are complementary and we always work for you, not the insurance companies.

#medicare #medica...

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30 days until Medicare AEP season!!! Our agents are working hard to learn what’s new for 2022! #medicare #annualelectionperiod #insurancebrokerlife #medicareinsurance

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Agent Spotlight ~ Rachel Townsend

Rachel joined our team in 2018 and loves helping others! She really understands the needs of entrepreneurs and small business owners as she is one herself. When she is not helping individuals with their health, Medicare, dental and vision needs she is painting o...

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We are here to help save you money on your next health insurance plan. We will put you in contact with the best local agents, fitting your needs as best as possible, in order to help you choose the right coverage for you!

#AustinTX #CorpusChristiTX #DFW #HoustonTX

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The health insurance industry is confusing, but it doesn't have to be. Consider our health insurance solutions to meet your health insurance needs and check off your personal goals.

Get a free quote: #InsuranceSolutionsUSA

#DFW #Houston #Austin #San Antonio #C...

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Find me in the Nextdoor app! Our family owned and operated agency is located in Grapevine, TX; however, we are licensed in several states including Oklahoma, Colorado and Florida!

Individual & Family | Medicare | Small Business

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Renee was strongly recruited to join our agency. She is a May 2021 graduate from Texas A&M University with a Bachelor of Science degree. Renee has been a licensed insurance agent with the state of Texas for 3 years and has been interning with our agency before deciding to join us full time! Renee...

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Looking to get a quote so that you know what you are working with when it comes to coverage costs? No worries, you can get one for free for any of our services. From health coverage to dental insurance to vision insurance, we go the extra mile to help you find the best option for you.

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a year ago
Insurance Solutions USA is a great company to work with for any health insurance needs. We have had the privilege of working with Jack and his team for the past 10 years. They are a wonderful group of professionals that do a great and thorough job to explain all coverage plans that fit your business. I highly recommend Insurance Solutions for your coverage needs.
- Vincent M
a year ago
A person's true character is exposed only during struggles and problems. I've been with Jack for several years and his experience and professionalism has always been top notch, he knows his stuff. Some hard issues came up this year and though it was very hard on me, in the end, he has proven to not only truly care about his me as his client, but I was able to witness his true character in a rough situation. It's so nice to see a business, especially an insurance agent, really care in this day and age.
- I D
11 months ago
After battling at Walgreens over a prescription it was a pleasure to meet and interact with Renee Townsend. Her naturally friendly manner was both welcome and non-condescending while very informative. Please continue to utilize her as an example of how customer service is supposed to be.

Individual | Medicare | Small Business

Family-owned bilingual agency specializing in serving the medical needs of employers (groups), medicare beneficiaries, individuals and families. Our consultative approach simplifies the complexities of health insurance.

Insurance Solutions USA is your single-source solution for the health insurance needs of Employers, Medicare beneficiaries, and Individuals & families. For over 20-years we’ve been making everything simple and easy for our clients. We take the time to get to know our clients and understand their goals and objectives. We utilize leading-edge technology and tools to quickly shop virtually all of the  largest and most respected insurance carriers and plans to find the right solution and make appropriate recommendations. We're confident we can find the best coverage and rates for you. At heart, we’re really educators. 

Our business has been built on word-of-mouth referrals for over 20 years. We understand that our industry can be confusing and that’s why we truly feel that we operate a clarification business. 

If you’re confused about how to navigate the complexities of Employee benefits, Medicare insurance, and/or Individual ACA plans, then schedule some time to talk with us by clicking on a link below.

We represent most all of the insurance companies in America. This allows us the ability to shop for you to get the best coverage possible for the lowest possible price. We really do work for you!

Peace of Mind - Our experts make insurance easy to understand. We’ll make sure that all of your assets have the proper insurance coverage so you can sleep a little easier tonight.

Save Time - It’s one of the few things in life you can never get back. We realize your time is valuable. We’ll shop the market for the best rates and insurance coverage, saving you a countless number of hours.

Save Money - It always seems tight. You can never have enough. We’ll shop you with many A-rated insurance companies, making every dollar count.

We Shop. You Save.
That’s the power of choice. As an independent insurance agency, Insurance Solutions USA shops you among the most financially stable and reliable insurance companies to find an insurance policy that meets your needs and budget. Buying insurance is a complex process, and getting it right is important in protecting the ones you love. In a matter of minutes, Insurance Solutions USA experienced insurance agents will make sure that you have the right coverage at the right price. Send us a direct message or call us today to speak with an agent near you. Se habla Espanol!

Get a Quote:
Individual/Family/ACA Insurance Health insurance coverage can help you save money on doctor’s visits, prescriptions, preventative care, and other health-care services. Insurance Solutions USA understands that finding insurance for you and your family is not fun or easy! We would like to make it as easy and painless as possible.

Short Term Medical Insurance Short term health insurance is a type of health plan that can provide you with temporary medical coverage when you are between health plans, outside enrollment periods, and need some coverage in case of an emergency.

Medicare Supplement Insurance and/or Medicare Advantage/PDP Insurance Whether you are looking for a Medicare Advantage Plan, Medicare Supplement Plan, or a Prescription Drug Plan, we’re here to help! 

We Help People Understand Medicare.
If you feel like you are spinning your wheels wondering how to make the best Medicare decision, you are in the right place. The good news is – you don’t have to do this alone because at Insurance Solutions USA, We Speak Medicare. We are in the business of helping people understand medicare, in simple, plain terms that everyone can understand. We believe that it’s important that you first understand Medicare itself.  You can’t understand your supplement options until you first get a handle on your basic Medicare benefits. Fortunately, we’ve mastered how to make it simple.

Employee Benefits | Group Insurance We help our clients implement their employee benefits programs by coordinating enrollment meetings, educating employees, and offering services throughout the year to meet with new hires and assist with services.

We can help you offer your employees the best coverage possible. Schedule a free appointment today and let’s start a relationship! 

Dental Insurance Dental plans include coverage for preventive care like routine exams, cleanings, and X-rays, and coverage for basic services.

Vision Insurance Vision insurance reduces your costs for routine preventive eye care (eye exams) and prescription eyewear (eyeglasses and contact lenses).

Term Life Insurance Make sure that your loved ones are financially protected when you are gone. Life insurance should really be called love insurance.

Final Expense Insurance Prepare for your funeral and burial expenses now and protect your loved ones financially.

We look forward to serving you!

Insurance Solutions USA is a company founded on the principles of communication, honesty, integrity and service. We are of the belief that developing confidence and being service-oriented will always be the first criteria of building relationships in business. 

ISUSA, located in Grapevine, Texas, has been assisting companies with their employee benefits and individuals with their Medicare and health insurance options for over 20 years. We conduct business in Texas, Arkansas, Arizona, Colorado, Florida, Georgia, Indiana, Kentucky, Louisiana, Missouri, North Carolina, North Dakota, Nebraska, New Mexico, Oklahoma, Pennsylvania, Virginia and Washington.

We have a hands on philosophy; a proactive approach for our clients to find solutions to their challenges. Our goal is to provide exceptional customer service, with determination and passion, so we can be your best resource in the health insurance industry.

Our professional agents will consult with you on the coverage and premiums that meet your specific needs. With several of the largest and most respected companies, we're confident we can find the best coverage and rates for you.  

Schedule time with a member of our team by clicking on their name below:
  • Jack Townsend, Principal & Co-founder. Licensed with Texas Department of Insurance General Lines - Life, Accident, & Health Insurance Advisor. Earned a B.B.A. in 1989 from Texas A&M University.
  • Rachel Townsend, Licensed with Texas Department of Insurance General Lines - Life, Accident, & Health Insurance Advisor. Earned a B.F.A. in 2018 from the University of North Texas.
  • Renee Townsend, Licensed with Texas Department of Insurance General Lines - Life, Accident, & Health Insurance Advisor. Earned a B.S. in 2021 from Texas A&M University.
  • Monica Townsend, Agency Manager. Earned a B.B.A. in 1989 from Texas A&M University.
  • Liz Harms, Licensed with Texas Department of Insurance General Lines - Life, Accident, & Health Insurance Advisor. Earned a B.A. in from The University of Texas.
  • Kelly Stibbens, Licensed with Texas Department of Insurance General Lines - Life, Accident, & Health Insurance Advisor.

We appreciate and welcome your feedback! Please share your experience by leaving a review.

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  • (817) 756-1442


Get directions
312 West Northwest Highway
Grapevine, TX 76051

Business Hours

Mon:9:00 AM – 5:00 PM
Tue:9:00 AM – 5:00 PM
Wed:9:00 AM – 5:00 PM
Thu:9:00 AM – 5:00 PM
Fri:9:00 AM – 5:00 PM
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